Celesta Fabrics operates on a trade-only basis.

Returns and refunds are evaluated on a case-by-case basis, depending on the nature of the order and the condition of the goods.
Please contact our team before initiating any return.

Return Eligibility

To be eligible for a return, items must be:

• In original condition

• Unused and uncut

• In original packaging

• Accompanied by proof of purchase

Custom orders, cut-to-length items, and special production runs are non-returnable unless otherwise agreed in writing.

Return Requests

To request a return, please contact us at:
info@celestafabrics.com

All return requests must be reviewed and approved before any shipment is sent back.
Returns sent without prior approval will not be accepted.

Return shipping instructions, if applicable, will be provided after review.

Damages & Issues

Please inspect your order upon receipt.
If an item is defective, damaged, or incorrect, contact us immediately so we can review the issue and provide a suitable resolution.

Exchanges

Exchanges are handled on a case-by-case basis and are subject to availability.
Please contact our team to discuss available options.

European Union Notice

For orders shipped within the European Union, statutory consumer rights may apply where legally required.
Trade orders are assessed individually in accordance with applicable regulations.

Refunds

Approved refunds will be issued to the original payment method after inspection and confirmation.
Processing times may vary depending on payment provider and order details.

Contact

For any questions regarding returns or refunds, please contact:
info@celestafabrics.com